Answer every guest question in seconds
Your branded AI concierge replies to any guest question instantly, day or night, so guests always feel looked after while you stay fully in control.
Launch free agent · Free plan included · Live in minutes · No card required
Ready before your next arrival
Set up your guest assistant in three steps.
- Brand your agent – Match your property style, logo, and welcome message.
- Add your knowledge – Upload property guidance and important stay details.
- Share it instantly – Place a link or QR code where guests need it.
Your brand. Your guest experience.
Give guests a polished agent that feels like a natural part of your property.
- Brand colors – Choose your primary and accent colors.
- Logo & avatar – Upload your logo and AI agent avatar.
- Custom messages – Personalize welcome and greeting messages.
One reliable source for every stay.
Add property documents and notes once, then make the right answers available whenever guests ask.
- Add guest guides – House manuals, welcome guides, and rules.
- Add quick notes – WiFi passwords, door codes, parking info.
- Ready to answer – Your agent uses the information you provide.
Be available wherever guests ask.
Share your agent by link, QR code, or on your website before routine questions reach your inbox.
- Direct link – Share a simple URL via email or messaging.
- QR code – Print and place around your property.
- Your website – Let guests ask questions from your own site.
Start free. Scale before demand does.
Launch today and move up when more guests rely on your agent.
- Trial – €0: 1 AI agent, 300K one-time AI credits. For new hosts launching one AI-powered guest assistant.
- Starter – €6.99/month: 1 AI agent, 3M monthly AI credits. For growing hosts who need reliable daily guest automation.
- Pro – €14.99/month: 3 AI agents, 10M monthly AI credits. For multi-property hosts scaling operations with confidence.
- Business – €49.99/month: 12 AI agents, 40M monthly AI credits. For teams that require high-volume coverage and operational control.
- Enterprise – €199/month: 30 AI agents, 45M monthly AI credits. For operators managing larger portfolios with advanced support.
No credit card required · Cancel anytime · Upgrade or downgrade anytime
Questions hosts ask
What is ChatBnB?
ChatBnB is an AI concierge for vacation rentals, Airbnb hosts and small hotels. It answers guest questions about check-in, Wi-Fi, house rules, parking and things to do nearby, 24/7, using the information you provide about your property.
How does the AI concierge know about my property?
You upload your house manual, welcome guide or house rules and add quick notes such as Wi-Fi details, door codes and parking instructions. Your agent answers guests from that information, and you can update it at any time.
How do guests reach my concierge?
Share a direct link, print a QR code for your property, or add the chat to your own website. Guests open it in their browser; there is no app to download.
Which languages does it speak?
Guests can write in English, German, Spanish, French, Italian, Dutch, Portuguese or Polish, and the concierge replies in the guest's language.
How much does ChatBnB cost?
You can start on the free plan with one agent and no credit card. Paid plans start at €6.99 per month and add more agents and monthly AI credits. You can upgrade, downgrade or cancel at any time.
How long does setup take?
Most hosts are live in about five minutes: name and brand your agent, add your property information, then share the link or QR code.
Is my guests' data safe?
ChatBnB is operated by CHD Labs UG in Germany and processes data in line with the GDPR. Conversations are stored on servers in Europe and all data is encrypted in transit.
Your next guest question shouldn't wait
Set up your assistant before guest questions start coming in.